What are the shipping costs?

• Couture Only provides same day FREE standard shipping to their valued customers within United States.
• Worldwide shipping costs passed along our trusted USPS post and will be calculated upon checkout, depending on your location.

Can I place the order over the phone?

• Yes, our representatives will be glad to assist you, our customer service number is (305)-705-7946, you can even reach us via WhatsApp, Viber or Text message.

Is my information secure?

• Yes! Your personal information is subject to our privacy policy and your credit card information is encrypted and properly protected.

What if something arrived damaged or wrong?

• Don’t worry, we want you to be thrilled with your order. Please send us pictures of our mistake at support@coutureonly.com,or directly from your phone via Text, Whatsapp, Viber at (305)-705-7946 and will resolve this issue.

What is your return policy?

• We accept returns, full amount except shipping will be refunded to your original form of payment or you will be offered a Couture Only credit. Please read our full return policy HERE.

Do all items on Couture Only come in original packaging?

• Most items do come in original packaging, however if otherwise it will be indicated in the listing description. If you have a question about specific product, please email us at support@coutureonly.com or contact via tel.: (305)-705-7946 calls, Whatsapp, Viber, Text.

How can I change my order?

• It is possible to change your order, but it must be done within 30 minutes after checkout, please call (305)-705-7946 for any changes.

How do I know if the merchandise is authentic?

• Couture Only deals directly with companies and never with third parties. We are proud of bring our customers the best prices on designer merchandise without sacrificing authenticity.